Quadruple Room
- 2 Single beds
- Shower
- Heating
- Balcony
- Air conditioning
Hotel · Naples · Campania
Hotel Zara Napoli
A straightforward, family-run base near Piazza Garibaldi, with air-conditioned rooms and a breakfast spread to start the day.
- Just 1 km from Piazza San Gaetano
- Free Wi-Fi throughout the property
- 24-hour security and luggage storage
7.6
Very good
1307 reviews
Booking.com 7.6 · 1307 reviews
About
Hotel Zara Napoli
Hotel Zara Napoli sits in Naples' Central district, a short walk from Piazza Garibaldi station. This 2-star property has just 20 rooms, many with balconies and city views. It's a practical choice for travellers who want easy access to transport, a simple breakfast, and a budget-friendly price.
The hotel occupies the second and third floors of a larger building, with reception on the third. Guests consistently mention the helpful, welcoming staff, who provide maps and local tips. Rooms come with air conditioning, heating, and flat-screen TVs, while the shared spaces include a bar/lounge area and luggage storage.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- Express check-in/ -out
- No pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Staff consistently praised — Multiple reviews highlight the warm welcome, helpful advice, and polite service from the owners and team.
- Prime transport location — The hotel is a short walk from Piazza Garibaldi station, making it easy to reach the airport, Pompeii, and Sorrento by train or bus.
- Air conditioning in every room — Guests note that the air conditioning works well for both cooling and heating, a real comfort factor.
- Breakfast included and appreciated — Even if simple, the free breakfast with fresh croissants, coffee, and pastries is repeatedly called out as a positive.
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Worth weighing
4 to weigh- Value score is the lowest category — Travellers rate the value for money slightly lower than other aspects, though several reviews still call the price reasonable for the area.
- The area can feel seedy — The hotel sits near the main station, where guests note the presence of 'strange people' - though most agree it's safe if you stay alert.
- Reception on the third floor, lift may not work — Some guests reported the elevator was out of order, meaning you may have to climb stairs with luggage.
- Rooms can be small and basic — While clean and comfortable, some guests found rooms compact and the breakfast simple, reflecting the 2-star price point.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Double Room
- 1 King-size bed
- Shower
- Heating
- Balcony
- Air conditioning
Twin Room
- 2 Single beds
- Heating
- Balcony
- Air conditioning
Single Room
- 1 Single bed
- Heating
- Balcony
- Air conditioning
Triple Room
- 1 King-size bed
- Shower
- Heating
- Balcony
- Air conditioning
Family Room Balcony
- 3 Single beds
- Shower
- Heating
- Balcony
- Air conditioning
Single Room Bathroom
- 1 Single bed
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- Parking
- Lift
- No smoking on site
- 24-hour security
- Safe deposit box
Room
- Air conditioning
- Heating
- Flat-screen TV
- Free toiletries
- Dressing area
- Balcony (in most rooms)
Services
- Express check-in/-out
- Luggage storage
- Locker room
- Room service
- Welcome drink
- Fax/Photocopying
Family
- Cots available
- Family rooms
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.6/10 from 1,307 reviews
Booking.com · 7.6 · 1307 reviews
7.6Verified guest“The breakfast was excellent, with fresh pastries and everything tasting good.”
7.6Verified guest“After arriving by airport bus to Piazza Garibaldi, we found the hotel easily. It's on the 2nd-3rd floor with reception on the 3rd. We were checked in early, which was kind. They gave us a key to the main door, and we explored Naples all day - it's lively and original, not like northern Italy. The owners gave us a map and tips. The hotel is small, family-run, and great value for the location and price. The air conditioner heats the room quickly. Breakfast had coffee, juice, croissants, pastries, milk, and cereal. We visited Pompeii (train from Piazza Garibaldi, €2.6) and Sorrento (€3.9). Yes, there are 'strange people' near the station, but that's common in any city. We never felt unsafe, just stayed alert.”
7.6Verified guest“Great location near major transport hubs and many cafes and pastry shops. Staff were polite and explained everything clearly. The room was small but had everything I needed. No curfew - they gave me a key to come and go anytime.”
7.6Verified guest“Reception is on the third floor; the lift wasn't working, but our room on the fourth had air conditioning that saved us in cold weather. Breakfast was standard Italian - coffee, fresh croissants with fillings, bread, butter, jam. Close to the railway and metro at Piazza Garibaldi, and a 10-minute walk to an MD supermarket. Perfect for a two-night stay.”
7.6Verified guest“Central location and a nice little hotel - don't be put off by the stairs (it's on the first/second floor of a larger unit).”
7.6Verified guest“Warm welcome and good service, great value. Breakfast was simple but fine for the price.”
04 — Location
Getting around Naples
The property sits in Naples.
What to know: The hotel is in Naples' Central district, about 1 km from Piazza San Gaetano. It's a 5-minute walk to Piazza Garibaldi, the city's main transport hub.
Getting around: From Piazza Garibaldi, you can catch trains to Pompeii (€2.6) and Sorrento (€3.9), as well as the airport bus (€5). The metro is also nearby.
Food and drink: The area around the hotel is full of coffee shops and pastry shops. A supermarket (MD) is a 10-minute walk away if you want to stock up.
81 Firenze Street, Naples, Campania, 80142, Italy
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 12:30-23:59
- Check-out
- By 10:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 15 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 12:30 until 23:59, and check-out is by 10:00.
Is breakfast included in the room rate?
Yes, breakfast is included and typically features coffee, tea, juice, croissants, pastries, bread, butter, and jam.
Does the hotel have parking?
Yes, parking is listed as an amenity. One review mentions public parking nearby.
Are pets allowed?
No, pets are not allowed at Hotel Zara Napoli.
Is there air conditioning in the rooms?
Yes, all rooms are equipped with air conditioning, which also works for heating.
How far is the hotel from the main train station?
The hotel is within walking distance of Piazza Garibaldi station, around a 5-minute walk.
Does the hotel offer airport transfer?
No specific transfer service is listed, but guests can take the airport bus (€5) to Piazza Garibaldi and walk to the hotel.
The bottom line
A no-frills, family-run hotel that delivers on location, comfort, and a friendly welcome. Ideal for budget-conscious travellers who plan to spend their days out exploring and just need a clean, air-conditioned base near the station.
7.6Best for: travellers prioritising transport links and value over luxury.
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